THIS PRIVACY POLICY DESCRIBES HOW YOUR PERSONAL INFORMATION IS COLLECTED, USED, AND SHARED WHEN YOU VISIT OR MAKE A PURCHASE FROM TOKYZOO WEBSITE.
Personal Information:
As you visit our site, certain information about your device is automatically collected such as your web browser, IP address, time zone, and some of the cookies that are installed. As you browse, information is being collected about the web pages, products that you view, search terms referred, and information about how you interact with our site. We also collect information through orders that are placed such as your order and payment information. We refer to this process as “device information”.
Device information is collected by using the following:
- Cookies
- Data files on your device, which often includes an anonymous unique identifier.
- Log files
- Tracks actions happening on the site and collects data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels
- Electronic files used to record information about how you browse through the site.
- “Postscript” text messages
- A SMS/MMS marketing platform for Our stores.
Personal Information Uses:
The order information that we collect are generally used to fulfill any orders that you place through our site. We use the device information that is collected to help us improve and optimize our site. By generating analytics about how our customers interact with the site, it allows us the success of marketing and advertising campaigns. Additionally, we use the order information to:
- communicate with our customers,
- screen orders for potential risks or fraud,
- and provide information or advertisement that is related to our products.
Sharing Your Personal Information:
We share your personal information with third parties to help us use your information. We may also share your personal information to comply with applicable laws, regulations, respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral Advertising:
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Do Not Track:
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser
Your Rights:
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the Contact Us information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention:
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
Contact Us:
For more information about our privacy practices, questions, or complaints, please contact us by email at service@tokyzoo.com.